Our Policies on Personal Privacy and Customer Data

We are constantly striving to provide excellent service to you, our customers and business partners, while building a long-lasting relationship with you. To achieve these goals, we occasionally need information about you when you visit our site.

We respect your right to privacy. When you visit TheTeam.Com, you may be providing information to us on two different levels about your visit:

  • Anonymous statistics collected as you browse the site, and
  • Personal information you knowingly give us.

We want you to be aware of how we handle this information.

Our Commitment to Your Privacy

We would like to assure you that we do not:

  • Collect personal information from you unless you provide it to us.
  • Provide or sell the names and addresses of our customers [site users] to outside vendors.

What we do:

  • Safeguard customers' information from unauthorized access.
  • Collect, maintain and use customer information as necessary to provide the most helpful information and services to meet customers' needs (e.g. customer care or information or services).
  • Honor customers' requests to remove their names from our telephone or mail solicitation lists. (Just Contact Us).
  • Maintain confidentiality of customer information when undertaking projects with other companies.

We have always valued your privacy, and we reinforce this belief throughout our office. Your information will be protected as described unless the specific web page says otherwise. If you have further questions about our privacy policy, please Contact Us.

Information this Site Gathers/Tracks

Statistics about your visit

As you browse the site, TheTeam.Com web servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:

  • How many people visit our site
  • Which pages people visit on our site
  • From which domains our visitors come (e.g., "theteam.com" or "aol.com")
  • Which browsers people use to visit our site

While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our Web site, to monitor its performance, and to make it easier for you and other visitors to use.

Organizational and Personal information you knowingly give us

Within TheTeam.Com, you may be asked to give us personal or organizational information in order to receive information about a product or service. This information may range from your postal code, to your specific name, phone number, e-mail address, organization URL and mailing address.

Use of the Information this Site Gathers/Tracks

Your IP Address and Host Name

Our web site logs Host Names and IP addresses (when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the web content.

Registration Forms

We encourage all visitors to register with TheTeam.Com, although registration is not required, except for access to our premium content areas and Red Deer & District Real Estate Board MLS data. The registration forms require users to give us accurate contact information (like name, phone number, e-mail address and mailing address) and preferences that help us better serve you. Your name and address are used to send you information about us, information updates, special offers, and newsletters. You may change your preferences at any time, or remove your name entirely from our user registry. Just Contact Us.

Cookies

A cookie is a small, encrypted data string our server writes to your hard drive that contains our unique TheTeam.Com User ID. We use cookies to deliver web content specific to your interests and to control access to our premium content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies if you do not want us to establish and maintain a unique TheTeam.Com User ID. Please be aware that cookies may be required to complete certain functions on TheTeam.Com.

Sharing of the Information this Site Gathers/Tracks

The information you submit is never shared with any third parties unless it is necessary to complete your request. Also, as required by law, we WILL NOT share customer information with other companies, unless you give us permission to do so (either online, or via phone or mail).

Information Security

We have security measures in place to protect the loss, misuse and alteration of information under our control.

Links to Other Sites

The TheTeam.Com web site contains links to other web sites. Please be aware that our privacy policy does not apply to these sites.

Opt-out Policy

Our site provides users the opportunity to opt-out of receiving communications from us and our Partners at the point where we request information about the visitor. Visitors who wish to remove their information from our database to not receive future communications or to no longer receive our service can Contact Us.

Correcting/Update Policy

If you would like to correct and/or update your information, please Contact Us