"Nobody cares how much you know, until they know how much you care."
– Cavett Robert
There are many qualities and skills that go into being an excellent real estate professional – integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network, all of which are hallmarks of how we work.
That said, in our experience as Red Deer and Area real estate professionals, we've also found that providing the very best customer service is essentially about putting our clients first. This means keeping ourselves accessible, being good listeners as well as good communicators, and responding quickly to your needs.
This "client first" philosophy has always been our approach and it requires us to continually improve our skills and ways of doing business. In addition, we've found that the latest technologies are enabling us to do everything we've always done, only much more quickly and efficiently. They have also helped us to extend the range of customer services we provide to our clients.
So when you decide that you'd like to buy or sell a home, acreage or farm in Red Deer and Area please contact us.
The Team Super Service System
When it comes to real estate, it seems like everybody talks about customer service. But service isn't just talk. We recognize that you want more than just conversation – you want a commitment to action. That's why we've created The Team Super Service System, a system that puts you in control. The Team Super Service System delivers real value and assures you the highest possible level of customer satisfaction.
We Listen: We want to know what things are most important to you, the customer. Tell us. We'll listen!
We Provide Information: We use our knowledge and experience to search out all the alternatives so you can make the best decisions.
You Make the Decisions: We provide the information – you make the decisions. This takes the pressure out of buying and selling real estate.
We serve many customers in Central Alberta. Their needs, wishes and expectations help us establish the high standards of performance we work so hard to provide to every customer – every time. That's why when our job is done, we'll ask you to complete a Customer Satisfaction Survey telling us how we did and how we can improve.
We take everything we've learned along the way and use it to continually improve the services we offer. Our real estate practice is firmly based on the fundamental premise of placing our customers' needs above all else. This commitment demonstrates "how much we care", helping to make us a leader in our field.
If you're looking for a complete program backed by the best service in the business, that puts you in control, call us. Discover for yourself what The Team's Super Service System is all about.